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Please measure your foot length carefully, then refer to your foot length to choose the shoe size in the size table (we send CN size accordingly).
For example, my foot length 24CM, I choose size 7.5=CN size 38; And i choose 1 size bigger, because my foot is a little wide and fat.
if you have any problem with size, please contact us!
SIZE5.0=CN34=216~220mm(bare feet length)SIZE5.5=CN35=221~225mm(bare feet length)
SIZE6.0=CN36=226~230mm(bare feet length)SIZE7.0=CN37=231~235mm(bare feet length)
SIZE7.5=CN38=236~240mm(bare feet length)SIZE8.0=CN39=241~245mm(bare feet length)
SIZE8.5=CN40=246~250mm(bare feet length)SIZE9.0=CN41=251~255mm(bare feet length)
SIZE10=CN42=256~260mm(bare feet length)SIZE10.5=CN43=261~265mm(bare feet length)
*Please choose the size according to your bare foot length, not the shoe length (shoe length usually 0.5~1.5cm larger than foot length)
Reminder:
1. Foot sizes may vary from different manufacturers, different brands, different styles, so you should choose the size from the accurate foot length.
2. All size is by manual measurement, 0.1~0.5cm error is acceptable.
3. Suggest you to measure your foot length at afternoon, when the foot may expand slightly, so this measurement will be more accurately.
Basic Information
Upper material: Cow leather
Lining material: Pigskin
Insole material: Pigskin
outsole material: rubber
Heel height about 5CM
Colors: Black, Brown, Apricot
Packing
Shoes comes without box packing to save shipping cost (we will use other light weight material to pack shoes safely), if you need shoes box packing, you need to pay for the extra cost and please contact us to arrange.
Receive Address
Write your full name and house number in your shipping address when you make an order because some countries, for example Russia, have a new rule now, post office will not dispatch parcels to you if you dont write full name. we dont take responsibility if package not delivered because of the address problems.
Notice
1. About subtle defects: Because our shoes are handmade, subtle defects not quality problem.
2. About color difference: there may be a little color difference because of the flash of camera, background light, monitor setting and other factors. So the color of the actual item may vary slightly from the images, thanks for your understanding.
3. About smell: some shoes may have a little smell, because our shoes process is adhesive and some new-made shoes’ smell not blow off enough time before sending. You can solve this by placing shoes in open area to blow off the smell for a while.
Payment:
1. we use Alipay here, all world payment tools are accepted by ESCROW system, for example Visa, Western Union, Money Booker, Credit Card, Qiwi Wallet and Bank Transfer etc.
2. please finish the payment within 3 days after order placed and if you have any problem about payment, please contact us.
Shipping :
1. Package will be sent out in 3~5 days if order has no payment/address/customers/holiday problems.
2. We usually provide free shipping by China post or Epacket, meanwhile you can choose some other shipping methods available with discount.
3. All shipping methods have tracking number, and you can track your package online.
[ * Please contact us if you have not get it in 40-60 days, we will request the shipping company to check and solve the problems as soon as possible.]
Delivery Time
1.DHL usually takes 7-10 working days(not including holiday and weekend)
2.EMS usually takes 7-15 working days(not including holiday and weekend)
3.Epacket usually takes 10-30 working days(not including holiday and weekend)
4.China Post Registered Air Mail(not including holiday and weekend)
1) usually 10-15 working days to Asia
2) usually 15-30 working days to West Euro, Oceania and Mid-East
3) usually 30-45 working days to South America and Africa
About Tax
In order to help you to avoid taxes, we will arrange the package signed a low value. You are subjected to the imported taxes, custom fees which maybe imposed by your local custom office. We are not able to inform you the due fee as it is various from countries and items.
Refund and Return
1.If there is any problem with the order,please contact with our Customer Service first. We will try our best to help you.
2.All the items must be returned in original condition,otherwise we will refuse to refund.
3.The buyer is responsible for all charges occurred in returning process.
Wholesale
If you do shoes wholesale business, we will give you discounted prices according to your quantity. Besides, you can publish our product pictures and we can provide neutral package (without our information) if send directly to your customers.
Feedback
1.Your satisfaction and positive feedback is very important to us.Please leave positive feedback and five stars if you are satisfied with our items and services as encouragement to us.
2.If you have any problems with our items or services,please feel free to contact us first before you leave negative feedback.We will do our best to solve any problem and provide you the best customer services.
Return Policy
If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
Seller Service
On-time Delivery: If you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).Hot New Phoentin outdoor women slippers 2018 genuine leather appliques summer shoes woman mixed colors med hoof heels NEW fashion FT427
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